Technical & Customer Support
We are dedicated to helping you successfully configure, run, and scale using our digital products and automation tools.
1. Support Channels
You can contact our support team through the following official channels:
Email Support: info@mqtechguru.com (for installation, licensing, and billing inquiries).
WhatsApp Support: +91 73579 35653 (for quick sales and verification updates).
Contact Form: Submit queries directly through the Contact Us page on our website.
2. Information to Provide
To help us resolve your issue quickly, please include:
Your Order ID or transaction reference ID.
The email address associated with your purchase.
A clear description of the error, including screenshots, server environment details, or error logs.
3. Response Time SLA
Our standard support hours are Monday through Friday, 10:00 AM to 6:00 PM IST. We aim to respond to all technical support requests within 24 to 48 business hours.