Privacy Policy

Privacy Policy

Privacy Policy

MQ TECH GURU ("we", "us", "our") operates the website mqtechguru.com. We are committed to protecting your personal data in accordance with the Digital Personal Data Protection (DPDP) Act, 2023 (India), the General Data Protection Regulation (GDPR) (EU/UK), and other applicable global data privacy regulations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase our digital products, download software or scripts, or engage our professional development services.

1. Information We Collect

To deliver our services and verify payments, we collect the following categories of information:

  • Account Information: Your name, email address, and account credentials.

  • Profile & Billing Details: Phone/WhatsApp number, billing address (Ajmer, Rajasthan, India), and country of residence.

  • Payment Records: Transaction reference IDs (such as UPI reference numbers, Binance Pay transaction hashes, or wallet addresses). We do not collect or store credit card numbers directly.

  • Technical & Security Logs: IP address, browser type, operating system, and system event logs to ensure security, prevent fraud, and audit access.

2. How We Use Your Information

We process your personal information for the following legitimate purposes:

  • Fulfilling orders and delivering digital downloads, software files, and API access credentials.

  • Verifying manual payments made via UPI (BharatPe) and Binance Pay.

  • Providing technical support, updates, and custom development setup.

  • Detecting, preventing, and addressing fraud, security threats, or software licensing violations.

  • Sending order receipts, system alerts, and critical WhatsApp/email updates regarding your services.

3. Legal Basis and Data Rights

We process your data based on contract execution (fulfilling your purchase) and our legitimate interest in securing our platform. Depending on your jurisdiction (such as GDPR, CCPA, or DPDP Act 2023), you have the right to request access, correction, or deletion of your personal data. To initiate a data request, please email info@mqtechguru.com. We retain your transaction records only as long as required by tax laws or for ongoing customer support.

4. Third-Party Sharing

We do not sell your personal data. We share information only with trusted service providers to the extent necessary to deliver our services:

  • Payment Gateways: UPI / BharatPe and Binance Pay for secure payment verification.

  • Infrastructure: Cloud hosting and server providers.

  • Communications: Automated transactional email and WhatsApp notification services.

5. Cookie Policy

We use necessary session and preference cookies to maintain your login status and secure your portal. No third-party tracking or behavioral marketing cookies are deployed.

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