Maintenance & Technical Support Services

A web application requires ongoing attention to remain secure, performant, and bug-free. Our maintenance and support service provides reliable ongoing technical assistance for your websites, web applications, and server infrastructure — so you can focus on your business while we handle the technical side.

What Is Covered

• Bug Fixes — Diagnose and fix application errors, broken functionality, and unexpected behaviour.
• Security Updates — Apply security patches, update dependencies, and monitor for vulnerabilities.
• Server Monitoring — Basic monitoring of server health, uptime, and error logs.
• Performance Optimization — Identify and resolve performance issues, slow queries, and server bottlenecks.
• Database Maintenance — Backup verification, query optimization, and database health checks.
• Content Updates — Minor content changes, image updates, and configuration adjustments.
• WhatsApp & QR Code Issues — Re-connect WhatsApp sessions and resolve QR code authentication failures for automation tools.
• Dependency Updates — Keep PHP packages, npm packages, and Laravel/Node.js versions up to date.

Support Options

• Per-Incident — Pay only when you need assistance. Ideal for occasional issues.
• Retainer — Dedicated monthly support hours for ongoing maintenance needs.

Contact us to discuss your maintenance requirements and the right support arrangement for your application.